W-2 Associate

CLERICAL ASSOCIATE

The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire a Clerical Associate Level 4 for the W-2 Unit.  The selected candidate will:  - Enter summary adjustments in the Payroll Information (Pi) and/or Payroll Management System (PMS) based on the Motor Vehicle and Parking Fringe Benefit Adjustments forms PMS Adjustment/W2C reports, Manual Refund forms (PDNs), Workers Compensation cases from the Law Department and NYC Housing Authority (NYCHA) and Line of Duty Injury (LoDI) requests from NYC Department of Education (DOE) for the current calendar year.  -Prepare corrected W-2 forms in the W-2 Replacement and Correction System (RACS) upon receipt of a W-2 Correction Request form.   - Issue duplicate W-2s and W-2Cs and mail them to the requestor upon receipt of a completed W-2 Duplicate Request form.   - Respond to the Social Security Administration (SSA), New York City Employee Retirement System (NYCERS) and Internal Revenue Service (IRS) inquiries regarding employment verification.  -Assist the W-2 Unit Supervisor on printing and mailing of the automatically generated W-2C forms.    Preferred Skills:  â¢ Excellent verbal and written communications skills â¢ Experience with Pi, PMS, RMDS (Report Management and Distribution System) and CHRMS (City Human Resource Management System)  â¢ Must currently be a City employee who is permanent in the title of Clerical Associate or a comparable title   Additional Information: #O-029  To Apply:  Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 643362.  While all complete applications will be given consideration, only candidates selected for an interview will be contacted.  Hours/Shift:  35 Hours/Day Shift  Work Location:  5 Manhattan West, New York, NY

Competitive-1

10251

Mailroom Associate

The NYC Financial Information Services Agency - Office of Payroll Administration (FISA-OPA) is seeking to hire a Mailroom Associate.    The Mailroom Associate will be responsible to:  â¢ Work in the agency mailroom, sort mail by hand, log incoming mail into an internal system, as required; â¢ Deliver packages from one department or individual to another within the office or deliver to the USPS and or agencies within the city; â¢ Maintain shipping and mail supplies, such as envelopes, tape, stamps and PPMS postal supplies and keep an inventory of these supplies; â¢ Handle outgoing packages, packing items; ensure proper labeling and arrange pickup from the post office, UPS, FedEx, or other carriers; â¢ Process Certified, Priority Express and other correspondence requiring postage via the Pitney Bowes ConnectPro 3000 mail machine and deliver to the post office. â¢ Process Pension systems, Worker's Compensation, Board of Elections, Office of Labor Relations and or FMS vendor's checks via USPS PostalOne system and folder sealer equipment; â¢ Provide photocopy services to FISA-OPA personnel; â¢ Issue supplies to the agencyâs photocopying equipment and promptly place service call for any malfunctioning photocopy equipment and inform the unit's supervisor; â¢ Act as backup to the agency Fleet Coordinator as needed. Typical tasks will include the daily scheduling of vehicles to staff, driving staff to meetings and/or backup facilities and delivering printed material to support agencies and the post office.  Candidate must possess a valid and clean NYS driverâs license.    Preferred Skills:  â¢ It is important for the candidate to demonstrate strong communication, organizational, and customer service skills. Time management skills and the ability to work independently are essential for this position.  â¢ Only permanent employees in the Clerical Associate title (or comparable title) are eligible to apply   Additional Information: #O-113  To Apply:  Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 644914.  While all complete applications will be given consideration, only candidates selected for an interview will be contacted.  Hours/Shift:  35 Hours/Day Shift  Work Location:  5 Manhattan West, New York, NY

Union Deductions Associate

PRINCIPAL ADMINISTRATIVE ASSOC

The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire a Union Deductions Associate for the Union Services Unit. The Union Services Unit is responsible for ensuring the accurate recording of union, insurance and political action committee (political) deductions for city employees in the Payroll Management System (PMS) and New York City Automated Personnel System (NYCAPS), providing responsive customer service to inquiries received via email or phone; preparing and maintaining detailed payroll reports; reimbursing overpayments of dues and other deductions to appropriate parties. Under general supervision, and with some latitude for independent judgement, the candidate will perform responsible analytical activities. The Union Deductions Associate will:  â¢ Analyze union dues payments received via direct deposit in the unionsâ accounts for each pay cycle / pay date;  â¢ Upload union dues, insurance and political dues payroll information for various pay cycles for the purpose of generating monthly invoices, letters and reports; send each union a monthly statement; â¢ Assist in the operation of the unit by answering inquiries, researching and responding to agency customer service tickets; â¢ Review data in various systems and prepare statistical and narrative reports; â¢ Update payroll documents to ensure reporting deadlines are met; â¢ Distribute various reports based on agency union dues reporting processes and as required by NYS law; â¢ Prepare monthly payments and weekly cash receipts transactions using the Financial Management System (FMS); â¢ Review and audit all requests to either place an employee into dues-paying status or revoke the same consistent with New York State laws; process the corresponding transactions;  â¢ Review and update union dues, insurance and political dues in NYCAPS and PMS and the Union Dues Payment System (UDPS) and; â¢ Perform special projects as assigned.    Preferred Skills:   â¢ Experience with the Payroll Management System (PMS), City Human Resource Management System (CHRMS) and the Payroll Information System (Pi) â¢ Working knowledge and experience with Microsoft Excel  â¢ Detail oriented / excellent organizational and multitasking skills â¢ Excellent written, oral communications and interpersonal skills â¢ Excellent time management skills â¢ Must currently be a City employee who is permanent in the title of Principal Administrative Associate or a comparable title.   To Apply:  Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 646707.  While all complete applications will be given consideration, only candidates selected for an interview will be contacted.  Additional Information: O-054  Hours/Shift:  35 hours Weekly/Day  Work Location:  5 Manhattan West, NY, NY  10001

10124

Check Replacement Associate

The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire a Check Replacement Unit Associate to join the Check Replacement Unit (CRU). The unit is responsible for processing stop payments on paper payroll checks, submitting forged check requests for reimbursement, charging replacement check fees for Department of Education early encashed checks and replaces damaged paper checks.   Under general supervision, the selected candidate will perform responsible analytical activities with some latitude for independent judgment. This associate will: â¢ Process agencies' requests to stop and replace lost and/or stolen payroll checks; â¢ Verify, correct and enter information by comparing citywide payroll system data, OPA proprietary system data and payroll bank account data; â¢ Respond to inquiries and other check replacement issues from employees, agency personnel, the NYC Office of the Comptroller and other external entities; â¢ Prepare financial and statistical reports as requested by the supervisor and the division director and; â¢ Perform special projects, as required.   Preferred Skills:   â¢ Excellent written and oral communications and interpersonal skills â¢ Ability to analyze data, prepare statistical and narrative reports â¢ Experience with the Payroll Information System (Pi), Payroll Management System (PMS), City Human Resource Management System (CHRMS) and the Financial Management System (FMS) â¢ Detailed and excellent organizational skills â¢ Must currently be a City employee who is permanent in the title of Principal Administrative Associate or a comparable title.   Additional Information:  O-147  To Apply:  Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 642337.  While all complete applications will be given consideration, only candidates selected for an interview will be contacted  Hours/Shift 35 Hours Weekly/Day   Work Location:  5 Manhattan West, NY, NY  10001

Help Desk Level 1 Representative

The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the âfront-lineâ of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA management. These systems include CityTime, the Financial Management System (FMS), the Payee Information Portal (PIP), the Payroll Management System (PMS), City Human Resource Management System (CHRMS), Remedy and others.   The Help Desk Level 1 Representative will: â¢ Respond to telephone and email inquiries and determine the information required with professionalism and tact; â¢ Answer routine and frequently asked questions regarding user and system issues; â¢ Escalate moderate and complex user and system issues when required; â¢ Apprise users of the status and progress of pending requests; â¢ Provide efficient and effective problem resolution for callers; â¢ Initiate system password resets for authorized users; â¢ Record and track information from initial call to resolution using the Remedy IT Service Management System; â¢ Assist in collecting data to be used in researching user issues that may indicate larger system problems; â¢ Prepare statistical reports for management review; â¢ Provide system documentation and forms as required; â¢ Run simple system procedures and; â¢ Perform special projects, as assigned.   Preferred Skills:  â¢ Basic knowledge of City systems (FMS, PMS, CityTime, PIP, CHRMS or Remedy) â¢ Excellent work ethic and attention to detail â¢ Excellent verbal and written communication skills â¢ Excellent telephone skills with a professional demeanor â¢ Ability to work independently or as part of a team â¢ Ability to work well and efficiently in a fast-paced environment â¢ Ability to maintain confidentiality  Additional Information: #O-161  To Apply:  Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 683655.  While all complete applications will be given consideration, only candidates selected for an interview will be contacted.  Hours/Shift:  35 Hours/Day Shift  Work Location:  5 Manhattan West, New York, NY

Ordered Deductions Associate

The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire an Ordered Deductions Associate to join the Ordered Deductions Unit (ODU). The unit is responsible for processing creditor garnishments, administrative wage garnishments, information subpoenas, family court deductions, national medical support notices, IRS tax levies and repayments, bankruptcy payments and higher education loan ordered deductions. The selected candidate for Ordered Deductions Associate will:  â¢ Examine, validate, and process Income Execution and Wage Withholding orders, Information Subpoenas, and other court documents by substantiating source documents, applying knowledge of departmental and legal guidelines, verify validity and accuracy propriety/legality of the orders and consult employees' payroll records to determine the extent of indebtedness and availability of wages to garnish. â¢ Perform the required data entry into computerized systems by operating desktop terminal, transcribing information from source document, to initiate deductions, storage and data processing. Maintain accurate records to insure usability and compliance. â¢ Process, reconcile and distribute escrow checks, funds and reports to collectors, agencies and city employees via electronic funds transfer and manual payment systems each pay date per pay cycle, in compliance with supporting orders. Must compare check related information against corresponding reports for accuracy and compliance, then submit reconciliation data for approval. â¢ Process and calculate ordered deduction balances and/or refunds by reviewing and validating documentation to initiate accurate refund payments to eligible employees. â¢ Respond to sensitive inquiries from employees/third parties/agencies. â¢ Perform special projects and assist with all ordered deductions processes as needed.   Preferred Skills:  â¢ Detail oriented, analytical, and excellent organizational skills. Ability to work in a fast past environment, be adaptable and work under pressure. â¢ Experience with Payroll Management System (PMS), Report Management and Distribution System (RMDS), City Human Resource Management System (CHRMS), Payroll Information Administration (Pi), Microsoft Excel. â¢ Must currently be a City employee who is permanent in the title of Principal Administrative Associate or a comparable title  Additional Information: #O-138  To Apply:  Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 688206.  While all complete applications will be given consideration, only candidates selected for an interview will be contacted.  Hours/Shift:  35 Hours/Day Shift  Work Location:  5 Manhattan West, New York, NY

Citywide Systems Integrity Team Member

The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire a Citywide Systems Integrity Team Member. The selected candidate will:  â¢ Ensure security compliance across various citywide systems based on security guidelines and citywide directives for the purpose of managing, maintaining and implementing user access; â¢ Handle and report on day-to-day activities, which includes responding to citywide user requests; â¢ Develop, document and maintain processes to notify users of system procedures and provide them with applications, accurate and timely documentation; â¢ Analyze access to internal and external audit requirements; â¢ Provide customer service between users and management on system security issues and with outside agencies to ensure citywide system records and security profiles are accurate and updated accordingly and; â¢ Perform special projects as assigned.  Preferred Skills: â¢ Knowledge of citywide Payroll and HR systems â¢ Proficiency in Microsoft Excel and Word â¢ Excellent organizational skills and customer service and multi-tasking skills â¢ Excellent verbal and written communication skills; â¢ Ability to maintain confidentiality â¢ Must currently be a City employee who is permanent in the title of Clerical Associate or a comparable title.  Additional Information:  O-158  To Apply: Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 642567.  While all complete applications will be given consideration, only candidates selected for an interview will be contacted.  Hours/Shift: 35 hours weekly/Day  Work Location: 5 Manhattan West, NY, NY  10001

The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire a Citywide Systems Integrity Team Member. The selected candidate will:  â¢ Ensure security compliance across various citywide systems based on security guidelines and citywide directives for the purpose of managing, maintaining and implementing user access; â¢ Handle and report on day-to-day activities, which includes responding to citywide user requests; â¢ Develop, document and maintain processes to notify users of system procedures and provide them with applications, accurate and timely documentation; â¢ Analyze access to internal and external audit requirements; â¢ Provide customer service between users and management on system security issues and with outside agencies to ensure citywide system records and security profiles are accurate and updated accordingly and; â¢ Perform special projects as assigned.  Preferred Skills: â¢ Knowledge of citywide Payroll and HR systems â¢ Proficiency in Microsoft Excel and Word â¢ Excellent organizational skills and customer service and multi-tasking skills â¢ Excellent verbal and written communication skills; â¢ Ability to maintain confidentiality â¢ Must currently be a City employee who is permanent in the title of Clerical Associate or a comparable title.  Additional Information:  O-055  To Apply: Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 656974.  While all complete applications will be given consideration, only candidates selected for an interview will be contacted.  Hours/Shift: 35 hours weekly/Day  Work Location: 5 Manhattan West, NY, NY  10001

The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire a Union Deductions Associate for the Union Services Unit. The Union Services Unit is responsible for ensuring the accurate recording of union, insurance and political action committee (political) deductions for city employees in the Payroll Management System (PMS) and New York City Automated Personnel System (NYCAPS), providing responsive customer service to inquiries received via email or phone; preparing and maintaining detailed payroll reports; reimbursing overpayments of dues and other deductions to appropriate parties. Under general supervision, and with some latitude for independent judgement, the candidate will perform responsible analytical activities. The Union Deductions Associate will:  â¢ Analyze union dues payments received via direct deposit in the unionsâ accounts for each pay cycle / pay date;  â¢ Upload union dues, insurance and political dues payroll information for various pay cycles for the purpose of generating monthly invoices, letters and reports; send each union a monthly statement; â¢ Assist in the operation of the unit by answering inquiries, researching and responding to agency customer service tickets; â¢ Review data in various systems and prepare statistical and narrative reports; â¢ Update payroll documents to ensure reporting deadlines are met; â¢ Distribute various reports based on agency union dues reporting processes and as required by NYS law; â¢ Prepare monthly payments and weekly cash receipts transactions using the Financial Management System (FMS); â¢ Review and audit all requests to either place an employee into dues-paying status or revoke the same consistent with New York State laws; process the corresponding transactions;  â¢ Review and update union dues, insurance and political dues in NYCAPS and PMS and the Union Dues Payment System (UDPS) and; â¢ Perform special projects as assigned.    Preferred Skills:   â¢ Experience with the Payroll Management System (PMS), City Human Resource Management System (CHRMS) and the Payroll Information System (Pi) â¢ Working knowledge and experience with Microsoft Excel  â¢ Detail oriented / excellent organizational and multitasking skills â¢ Excellent written, oral communications and interpersonal skills â¢ Excellent time management skills â¢ Must currently be a City employee who is permanent in the title of Principal Administrative Associate or a comparable title.   To Apply:  Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 642334.  While all complete applications will be given consideration, only candidates selected for an interview will be contacted.  Additional Information: O-188  Hours/Shift:  35 hours Weekly/Day  Work Location:  5 Manhattan West, NY, NY  10001

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