Product Specialist, Mayor's Office for Economic Opportunity

RESEARCH PROJECTS COOR(MA)-MGR

The Mayorâs Office for Economic Opportunity (NYC Opportunity) works to reduce poverty and broaden opportunity by advancing the use of data and evidence in program and policy design, service delivery, and budget decisions.   The initiatives that you will work on all share the common goal of delivering more effective services and helping residents address poverty-related challenges. NYC Opportunity operates a portfolio of digital tools and offers our expertise across multiple areas, including facilitating data integration to improve social service performance, easing access to services and programs, and designing new digital and in-person services with agency partners.  Product Team The Product team builds, iterates, and maintains a suite of digital products and services that: - improves the lives of low-income and vulnerable New Yorkers; including ACCESS NYC, Growing Up NYC, Working NYC - makes the Cityâs its equity, poverty and workforce data more transparent and actionable; such as Equity NYC - designs and pilots new tools to improve social service delivery; including My File NYC - supports open source and scalable technologies: NYC Benefits Platform, UI Patterns Framework  The team also helps define how the City of New York uses modern, agile and user-centric approaches to build digital products.   Responsibilities The Product Specialist will support our Benefits Access portfolio; a suite of digital and data products that connects millions of New Yorkers to social services and benefits. Reporting to the Senior Product Manager, they will support driving new feature development, refinements, metric reporting, and maintenance for ACCESS NYC; as well as supporting the growth and adoption of the NYC Benefits Platform, open-source tools we develop and maintain in tandem with ACCESS NYC.   The Product Specialist will work with internal teams of product managers, content strategists, developers, and interns, and also with external stakeholders across government agencies that deliver benefits and services and engage the community of New Yorkers we serve. Responsibilities include: - Research and manage updates for the ACCESS NYC Benefits Screener, which lets households determine potential eligibility for 40+ benefits based on factors such as income, expenses, and household composition. - Analyze complex eligibility criteria for public benefits  - Research, identify, and analyze changes to eligibility criteria, translate into tasks for developers to implement: updating, drafting or deleting income tables, if/then statements, etc. - Lead the design and implementation of new eligibility screen rules, including scoping, working with agency partners on interpreting policy and working with developers to implement, test and launch. - Investigate and identify how we might simplify the process to make it easier for tech and non-tech people to update and manage.  - Support the discovery, research and development of new benefits access products and services - Design, execute, and interprets user and web experiments using Google Optimize for A/B and multivariate testing - Produce metrics and analytics reports for benefits access portfolio  - Maintain product documentation   To Apply: External Applicants, please go to cityjobs.nyc.gov  and search for Job ID#: 608979. Current City Employees, please go to cityjobs.nyc.gov and search for Job ID#: 608979.  Mayorâs Office of Contract Services is an equal opportunity employer. Mayorâs Office of Contract Services recognizes the unique skills and strengths gained through military service. Veterans and service members of the U.S. Armed Forces are strongly encouraged to apply. Special accommodations provided to applicants with disabilities. Please contact MOCS Disability Service Facilitator at disabilityaffairs@mocs.nyc.gov or 212-298-0734 only to request an accommodation. No other phone calls or personal inquiries permitted.    Only those candidates under consideration will be contacted. 	  No phone calls, faxes or personal inquiries permitted.  ADDITIONAL INFORMATION To best serve the City we represent, MOCS seeks individuals from a variety of backgrounds who can bring different perspectives to contribute to the work of the office. MOCS also seeks candidates who want to contribute to a work environment that values teamwork, inclusion and respect.

Pending Classification-2

0527A

Constituent Affairs Manager/Special Assistant (OM/WBE)

The Mayorâs Office of Minority and Women-owned Business Enterprises (OM/WBE) was created to address income inequality across the city and to address the disparity in City contracts awarded to certain ethnic and gender groups and the Cityâs overall representation in City contracting. OM/WBE is responsible for oversight, policy, interagency coordination, and accountability for the Cityâs Minority and Women-owned Business Enterprises (M/WBE). It serves as a one-stop-shop for M/WBEs interested in doing business with the city and its agencies.  The M/WBE Constituent Affairs Manager & Special Assistant will play a key role in developing and guiding work related to the Administrationâs M/WBE initiatives. The M/WBE Constituent Affairs Manager & Special Assistant will be responsible for supporting the Office of M/WBE through coordinating and administrative tasks and managing the constituent services component pertaining to the Mayorâs agenda to increase opportunities for M/WBEs city-wide.   Duties include, but are not limited to: â¢ Serve as the primary point of contact for the Citywide Chief Business Diversity Officerâs (CBDO) day-to-day schedule, responsible for coordinating and confirming all logistical details and necessary preparation â¢ Manage the CBDO âs workflow and priorities by handling calendar and scheduling requests. â¢ Oversee day to day Office operations, such as ensuring the Executive Director has read and signed key correspondence, booking travel, managing event logistics, reimbursements, and team record-keeping â¢  Coordinate the CBDOâs speaking engagements and public appearances, including preparation of briefing materials, talking points and presentations. â¢ Provide leverage in moving critical projects forward by assisting with information gathering, communicating with stakeholders, developing, and monitoring project plans, and keeping track of responsibilities â¢ Generate policy briefings and project-related documents, such as meeting agendas, work plans, and progress reports. â¢ Manage and track constituent requests presented to Administration senior officials and at the Office of M/WBEs â¢ Manage Advisory Council meetings and members, Directors/Commissioner Meetings, office management, events coordination, scheduling, special projects and other assignments. â¢ Track meeting notes with external or internal stakeholders â¢ Organize all data and metrics into tracking systems that is accessible across the Office of M/WBE â¢ Assist in reviewing and editing critical communication proposals, policy statements, and briefings for the Mayorâs Office of M/WBEs â¢ Coordinate Mayorâs M/WBE Advisory Council meetings and subcommittee meetings for the Office of M/WBEs â¢ Provide assistance to the External Affairs Department in forging and maintaining new and existing relationships with constituents and M/WBEs â¢ Perform additional administrative duties/projects as assigned  Mayorâs Office of Contract Services is an equal opportunity employer. Mayorâs Office of Contract Services recognizes the unique skills and strengths gained through military service. Veterans and service members of the U.S. Armed Forces are strongly encouraged to apply. Special accommodations provided to applicants with disabilities. Please contact MOCS Disability Service Facilitator at disabilityaffairs@mocs.nyc.gov or 212-298-0734 only to request an accommodation. No other phone calls or personal inquiries permitted.  Only those candidates under consideration will be contacted. No phone calls, faxes or personal inquiries permitted.  Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.  Work Location: 253 Broadway, New York, NY 10007

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