Program Manager

COMMUNITY COORDINATOR

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. The Department of Youth and Community Developmentâs Comprehensive Afterschool System of NYC (COMPASS) formerly known as the Out-of-School Time Program is comprised of over 800 programs serving young people enrolled in grades K-12. Through its network of providers, COMPASS offers high quality programs that offer a strong balance of academics, recreation, enrichment, and cultural activities that build 21st century skills. COMPASS providers are awarded funds through a competitive Request For Proposal (RFP) process. Under the supervision of a COMPASS Deputy Director, with latitude for the exercise of independent action and decision making, the Associate Contract Specialist will be responsible for monitoring over 25 sites and perform the following duties:   â¢Monitor and evaluate Community-Based Organization (CBO) COMPASS contractors. â¢Review and approve program plans. â¢Conduct site visits during late afternoon and early evening hours. â¢Provide technical assistance and directs work improvement or corrective action for underperforming CBO contractors. â¢Participate in contract negotiations. â¢Advance knowledge of COMPASS sites by providing technical assistance and sharing resources to promote program quality. â¢Provide technical expertise to contractors in the development stages of their contracts and contract. â¢Evaluate contract performance reports, as well as agency fiscal documents to ensure contract compliance. â¢Become proficient and provide training to CBOs on DYCD CONNECT, DYCDâs innovative, web based program management system. â¢Make summary reports to higher administrative levels along with recommendations to improve program performance. â¢Prepare standard reports as designated by higher management. â¢Other projects and tasks as needed to support the COMPASS unit and its programs.

Non-Competitive-5

56058

Administration Services Liaison

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.  - Serves as Continuity of Operations planning (COOP) and Post Emergency Canvassing Operations (PECO) planning and implementation coordinator.  - Update and maintain the Agency Emergency Action Plan.  - Operate various types of vehicles and transport the Agency Commissioner, Senior Staff, other identified    employees and/or materials to scheduled meetings and events.  - Operates vehicles safely and efficiently.  - Adheres to schedule when operating vehicle.  - Ensure that all traffic laws are fully observed.  - Coordinate facility work across multiple locations; track requests via Agency Work Orders submitted in   the Service Now Portal system; including but not limited to:  - Rectifying facilities related issues  - Troubleshooting copiers/other office machinery, and arranging table/chair set up in Agency meeting spaces  - Serve as backup to mailroom staff by picking up and delivering mail to: 2 Lafayette Street, 123 William Street.   - Maintain and update inventory list via Microsoft Excel  - Serve as backup to office supply request processing.  - Maintain cleanliness and organization of the stockroom  - Perform Related duties as assigned.

Program Supervisor

SENIOR FIELD SUPERVISOR (SUMME

This is a SEASONAL/TEMPORARY position-  The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. SYEP Program Supervisors are expected to monitor the performance of programs, documenting areas of success as well as those requiring corrective measures and immediate attention. In addition to worksite monitoring, the SYEP Program Supervisor will observe participant registration events, orientation, and other educational and training activities. The SYEP Program Supervisor will need to understand program standards and protocols and evaluate whether compliance has been met. The SYEP Program Supervisor will be responsible for providing accurate responses to participants and parents to guide resolutions for payroll, worksite, and other problems as well as answer questions related to the program and application process.   The Department of Youth and Community Development (DYCD) is seeking SYEP Program Supervisors to:  â¢ conduct site visits and monitor program quality at employment/internship sites â¢ provide administrative support for program staff to ensure policy adherence and safety  â¢ confirm all contractual requirements are followed in accordance with Program requirements The SYEP Program Supervisorâs major responsibilities consist of:  â¢ extensive daily travel (navigating public transportation) to complete site evaluations throughout all five boroughs  â¢ âmonitor/conductâ site assessments to accurately document program implementation; success of site performance and any findings in need of correction  â¢ reviewing all worksite procedures to ensure program practices meet City, State, and Federal guidelines â¢ utilizing Wireless Monitoring Devices (mobile device/tablet) provided by DYCD  â¢ conducting visits in all weather conditions *Note: Site visits are conducted in-person, and virtually at the discretion of your supervisor and program needs.   Additional responsibilities may include but are not limited to:  â¢ clearly communicating program policies/procedures/rules and regulations  â¢ perform daily administrative functions as related to working in an office- which may include but are not limited to data entry, answering phones, and using data systems  â¢ tracking of program components and activities including worksite /internship development/partnerships  â¢ submit reports to program supervisors and management teams identifying matters in need of immediate attention  â¢ assist in establishing and coordinating relationships with employers/networks to support internship and employment opportunities  â¢ support the preparation of presentations and program guidance to effectively communicate program goals  â¢ working collaboratively across all DYCD workforce, youth, and community development programs to gather data/information and work with the programs to provide appropriate technical assistance to support the overall program  â¢ ability to represent/communicate on behalf of the agency by attending public events, to share program related information while adhering to all government policies, rules and regulations  â¢ review worksite monitoring notes submitted by our community partners, identifying any discrepancies or concerns, and promptly bring them to your supervisor for further action.  â¢ regularly monitor various social media platforms to identify and address any issues or concerns raised by program participants.  â¢ conduct review of program files and perform administrative auditing to ensure program compliance while maintaining security of participant information  â¢ excellent verbal and written communication skills to effectively document program activities.  â¢ review/Evaluate provider responses to determine sustainability for future program awards   SYEP Program Supervisors are assigned to work alternate schedules to provide adequate reporting and coverage to the program. The schedules will be:  Monday-Friday, 9am -5pm, 10am â 6pm, 11am â 7pm and will be determined by the supervisor based on the program needs. This position is in-person, and schedules may also include remote and hybrid assignments.

56101

he New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to mitigate the effects of poverty and create opportunities for New Yorkers and communities to thrive. Workforce Connect, a division of DYCD, oversees a portfolio of Youth Workforce Development programs, including the Summer Youth Employment Program, NYC Ladders for Leaders, Work, Learn, and Grow, Advance & Earn, Train & Earn, and Learn & Earn. DYCD is currently seeking a qualified candidate for the position of Program Manager within the Summer Youth Employment Program (SYEP) and Work, Learn, Grow (WLG) unit, focusing on our In-school Youth programs. SYEP offers paid summer employment opportunities for New York City youth aged 14 to 24, spanning up to six weeks during July and August. Participants engage in various entry-level positions across nonprofit and private sectors. Beyond providing a safe and supervised work environment, SYEP conducts workshops covering essential work readiness topics such as workplace etiquette, career exploration, educational pathways, social development, and financial literacy. These programs are hosted within community-based organizations across all five boroughs of New York City. The Work Learn Grow initiative extends the SYEP experience into the school year, providing NYC youth with opportunities to enhance their work readiness skills, explore career pathways, and receive academic support. This includes the chance to earn college credits and make informed decisions regarding postsecondary education. The In-school Youth portfolio encompasses the Learn & Earn program and associated SYEP and WLG initiatives, which are integrated with select NYC Public Schools through CareerReady partnerships.   Under the supervision of an In-school Youth Senior Program Manager, with latitude for independent decision making, the Program Manager will be responsible for monitoring 15+ contracts within In-school Youth programs and will perform the following duties:  â¢ Monitor and assess the performance of SYEP, WLG, and Learn & Earn Providers to ensure the delivery of high-quality services to youth.  â¢ Clearly communicate program policies and procedures to guide providers, ensuring they meet contractual goals, including but not limited to recruitment, job development, data entry, enrollment, placement, timekeeping, payroll, monitoring, evaluation, counseling, program budgeting, and file upkeep.  â¢ Utilize DYCDâs web-based information management systems, including program and contract performance systems.  â¢ Conduct field visits to providersâ program sites and provide technical assistance during pre-program assessments, throughout the summer, and post-program.  â¢ Perform audits of program records at provider sites and make ad-hoc visits to support special initiatives and events as necessary.  â¢ Supervise seasonal staff, assign tasks, review their work, and maintain monitoring reports.  â¢ Compile, analyze, and process all reports/data related to provider performance statistics to inform management decision-making.  â¢ Collaborate on other projects and tasks as required to support the In-school Youth unit and programs.  â¢ Maintain flexibility in scheduling, subject to supervisor discretion based on program needs.

Program Analyst for Strategic Partnerships

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.  The Strategic Partnerships Division supports the vision, mission, and direction of the agency by working across all DYCD program areas to create partnerships and strategies that enhance the quality of work done by DYCD and our contracted providers. The goal of the strategic partnerships unit is to strengthen our connections to neighborhoods throughout NYC and deepen our impact to better support community needs and positive experiences provided by our programs.   Under the supervision of the Senior Director, the Program Analyst will be responsible for providing operational, reporting, and data support for the Division.   Some specific duties of the Program Analyst will include:   â¢ Maintain accurate records of provider interactions, including contracts, agreements, and engagements.  â¢ Analyze data related to provider performance, identifying trends, opportunities, and areas for    improvement.  â¢ Generate regular reports on provider activities, providing insights to support decision-making    processes.  â¢ Develop and maintain spreadsheets to track key metrics, such as provider performance, contract    terms, and budget expenditures.  â¢ Collaborate with cross-functional teams to gather data and information needed for reporting and    analysis.  â¢ Prepare and deliver presentations to communicate findings, recommendations, and updates to    stakeholders.  â¢ Identify and implement process improvements to enhance the efficiency and effectiveness of provider    management.  â¢ Stay informed about industry trends, best practices, and regulatory requirements related to provider    management.  â¢ Support ad hoc data analysis projects and initiatives as needed, leveraging tools such as Excel and    data visualization software.  â¢ Ensure compliance with company policies, procedures, and standards for provider management.

Field Operations Monitor

COMMUNITY ASSISTANT

This is a PART-TIME position (25 Hours per Week) Hourly Salary: (New Hire rate $18.00) (Incumbent rate $19.57) (Maximum rate $22.08)   The New York City Department of Youth and Community Development (DYCD) invests in a network  of community based organizations and programs to alleviate the effects of poverty and to provide  opportunities for New Yorkers and communities to flourish.   The role of the Community Assistant â Field Monitor is to ensure that healthy meals and snacks are  being provided within the CACFP guidelines to the participants of the DYCD sponsored community  center programs.  Monitor after school and teen evening programs to ensure that the CACFP, DOH, and the US Department  of Agriculture procedural guidelines are being carried out.   â¢ Collect CACFP attendance sheets and meal service records, review and ensure that the final    calculations of the weekly records are accurate.   â¢ Evaluate and document meal service area conditions, distribution of meals and on-site staff    performance.   â¢ Monitor locations and make necessary meal changes to avoid excessive meal overages and    ensure that enough meals are ordered for each participant to receive an offer for meal service.   â¢ Assess the needs of the community centers and provide assistance when necessary.   â¢ Review and submit meal service records in accordance with CACFP and DOH regulations and    deadlines.   â¢ Maintain a record of the CACFP files and data.   â¢ Communicate between Central Office Staff and the On-Site Staff any problems, issues or concerns.   â¢ Ensure that the On-Site Staff is updated on all CACFP guidelines that pertain directly to the food    service procedures.   â¢ Provide assistance with the CACFP provided trainings and workshops.   â¢ Enter necessary data into the online meal entry system (UNIX)   â¢ Attend and assist at special events that require representation of the Cornerstone Food Service    Program.   â¢ Troubleshoot problems, issues and concerns of the CACFP throughout the community centers.    Offer technical aid and support to Youth Services Facilities and Licensing Team regarding facility    matters and the DYCD Service Now ticket system. Including communication to external agencies,    providers, and staff members from.

56056

College Aide

COLLEGE AIDE (ALL CITY DEPTS)

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.  The EO WIOA unit at DYCD is seeking a College Aide. Under the direction of the Director of WIOA Equal Opportunity, with latitude for independent initiative and judgment, the College Aideâs responsibilities include, but are not limited to, the following:  â¢ Tracking, compiling, and summarizing Required Documentation submission/ACCES-VR data/Discrimination Complaint Logs/data for EO-WIOA review.  â¢ Using web-based platforms to create and deliver monthly interactive meetings/required documentation submission/ACCES-VR calendars/data.  â¢ Creating and administering web-based surveys to service providers regarding Required Documentation Submission Process, ADA, and ACCES-VR  â¢ Transposing training data into EO-WIOA database  â¢ Ad hoc duties as assigned.

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