Director of Help Desk/ITSM

IT PROJECT SPECIALIST

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout the New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on âwhat works,â staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.  The Department of Probation is seeking a dynamic and experienced IT Help Desk Supervisor with a strong background in IT Service Management (ITSM), enterprise/asset management, and proficiency in utilizing ServiceNow. In this role, you will lead a team of support professionals to ensure efficient resolution of IT issues, optimal service delivery, and effective management of IT assets and incidents.  Responsibilities: 1.	Supervise and mentor a team of IT support staff, ensuring high-quality service delivery and timely issue resolution. 2.	Implement and optimize IT Service Management processes using ServiceNow, with a focus on incident management and asset management. 3.	Oversee the enterprise/asset management lifecycle, ensuring accurate tracking, documentation, and optimization of IT resources. 4.	Collaborate with cross-functional teams to streamline IT workflows and improve end-user experiences. 5.	Provide technical expertise and support for complex IT issues, acting as an escalation point for the help desk team. 6.	Continuously assess and improve ITSM processes, with specific attention to incident and asset management, to align with industry best practices and organizational goals. 7.	Develop and deliver training programs to enhance the technical skills of the help desk team. 8.	Monitor and report on key performance indicators (KPIs) related to incident and asset management, measuring, and improving service desk performance. 9.	Maintain documentation for IT processes, procedures, and troubleshooting guides related to incident and asset management.  Requirements: 1.	Proven experience as an IT Help Desk Supervisor or in a similar leadership role. 2.	Strong expertise in IT Service Management principles and practices, with a focus on incident and asset management. 3.	Hands-on experience with ServiceNow, including customization. 4.	Excellent communication and interpersonal skills with the ability to work collaboratively across departments. 5.	Solid understanding of ITIL framework and its application in a support environment. ITIL Certification is a plus.  6.	Demonstrated ability to lead and motivate a team, fostering a positive and collaborative work environment.

Non-Competitive-5

95710

Senior Borough Director

ASSISTANT DIRECTOR (DEPARTMENT

Under general direction of the Assistant Commissioner, with wide latitude for independent initiative and judgment, will have management responsibility for overall planning, directing, and administering services for adult probation services   Specific duties include but are not limited to:  â¢	Responsible for planning, directing, and overseeing the daily operation of branches in Adult Operations. â¢	Provide direction to Branch Chiefs and Supervising Probation Officers regarding branch administration. â¢	Evaluate staff, structure, workflow, and resources and make adjustments as needed to maximize productivity. â¢	Establish priorities for branches and plan, implement, manage, and evaluate procedures to achieve those goals. â¢	Plan, direct, and evaluate branch operations to ensure compliance with applicable laws and Department policies. â¢	Ensure policies and best practices are adhered to by staff. â¢	Identify gaps in the operation and identify resources to develop solutions. â¢	Oversee staff allocation, assignments, and training in the branches. â¢	Create a workplace culture that is consistent with the Departmentâs identified mission and guiding principles. â¢	Participate in the development, formulation, implementation, and evaluation of new and existing policies and procedures for Adult Services. â¢	Develop staff through coaching and mentoring. â¢	Plan, direct, implement, evaluate pilot programs and new initiatives. â¢	Implement effective methods for data collection and analyze outcomes and make adjustments to attain desired results. â¢	Provides oversight and direction to employees in accordance with the Departmentsâ policies and procedures. â¢	Establish a culture of accountability by communicating clear expectations and following up to ensure that goals are achieved accurately and within the designated timelines. â¢	Participate in the ongoing review and evaluation of employee performance and initiate necessary corrective action. â¢	Act as a liaison between the Department of Probation and other agencies or programs. â¢	Prepare critical incident reports in an accurate and timely manner. â¢	Attend periodic meetings with stakeholders such as judges, Defense Counsel, the Police Department, and various other city agencies, on behalf of the Assistant Commissioner.

51877

First Deputy Commissioner, Administration

DEPUTY DIRECTOR OF PROBATION (

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on what works, staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.  Under the executive direction working closely with the Commissioner, with the widest latitude for initiative, judgment and action, the First Deputy Commissioner (FDC) will oversee core functions of the agency that will advance the agency priorities by providing strategic guidance and high-level support. S/he will serve as the lead advisor to the DOP Commissioner on all matters related to the department and provide oversight to ensure that the agency meets its obligation to provide appropriate service delivery, appropriate compliance to state and federal regulations, adequate and accurate external affairs and press, as well as partnerships with other City agencies and the agencyâs oversight partners and advocates. Responsibilities include, but are not limited to:  â¢	Direct Executive staff to properly attend to the overall administration of the agency, including but not limited to budgetary issues, legislative affairs, public and intergovernmental matters, strategic initiatives, contracts management, information technology and EEO issues.  â¢	Ensure that the divisions and program areas comply with the mandates of the Agency, rules and regulations of law, and court rulings affecting the provision of services.  â¢	Plan, develop, and formulate policies and procedures affecting and streamlining DOP programs and processes, and provide the Commissioner with information and recommendations for programmatic and policy decisions.  â¢	Assume executive responsibility for Agency functions, programs, projects, and initiatives in the absence of the DOP Commissioner.  â¢	Serve as primary liaison for the agency oversight partners and advocates and represents the agency in external meetings.  â¢	Routinely represent the Commissioner in public hearings, at community meetings and events, and in meetings with advocates, elected officials, and community leaders.

51876

Probation Officer

PROBATION OFFICER

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on âwhat works,â staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism. The Department of Probation is looking to hire Probation Officers. Under supervision, with some latitude for independent or unreviewed action or decision, performs difficult and responsible work in the field of probation providing assigned individuals services in intake, investigation, supervision, and enforcement; performs related work.  The Department of Probation is seeking approval to hire fifty (50) Probation Officers. Under supervision, with some latitude for independent or unreviewed action or decision, performs difficult and responsible work in the field of probation providing assigned individuals services in intake, investigation, supervision, and enforcement; performs related work.  The selected candidates will:  â¢ Make preliminary investigations of the defendants' alleged crimes or offenses, covering such matters as the nature of the offense, the place and manner in which it was committed, the circumstances, and the statements of the complainant and defendant. â¢ Obtain information on the offenders legal, economic, and psycho-social history and background. â¢ Interprets conditions of sentence to persons placed under probation supervision. â¢ Provide therapeutic counseling to probationers individually or in groups to assist them in dealing with problems such as alcoholic and narcotic addiction, psychiatric disorders, unemployment, and marital difficulties; supervises their progress. â¢ Assist Family Court in making appropriate determinations in very complex and sensitive cases by conducting investigations related to matters, such as child custody, visitation and adoption â¢ Act as liaison between the department and the courts. â¢ Secure and clarifies information, answers questions, prepares and submits written reports and recommendations, including revocation of probation if necessary. â¢ Keep track of court cases in which the department is involved. â¢ Refer probationers to social, governmental or community agencies which may assist in probationersâ rehabilitation. â¢ Perform field work, which includes home visits to individuals under investigation or supervision; corresponds with and makes collateral visits to friends, relatives, community agencies, employers, former employers, churches, schools, law enforcement agencies, and others for the purpose of monitoring probationerâs adherence to the conditions of probation. â¢ Prepare and maintain case records. â¢ Provide specialized services in research and demonstration projects. â¢ Provide intake service to determine the necessity for court intervention or adjust matters without referral to court. â¢ Receive instruction in the use of deadly physical force, firearms, and other weapons. â¢ Perform violation of probation warrant investigations; make collateral field visits; enforce violation of probation warrants; execute warrants; perform failure to report investigations and requisite field visits; detain or take into custody probationers wanted by law enforcement agencies;  â¢ Receives instruction in deadly physical force and the use of firearms and other weapons. â¢ May be required to carry a firearm.

Competitive-1

51810

INVESTIGATOR

INVESTIGATOR (EMPLOYEE DISCIPL

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout the New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on âwhat works,â staff at DOP engage in meaningful relationships with those on probation in an effort to enhance community safety and decrease recidivism.  The Department of Probation is seeking to hire three (3) Investigators III. With some latitude for independent initiative, judgment and decision making, and in close collaboration with Administration, Adult and Juvenile Operations, responsibilities will include but not limited to:  â¢  Conduct difficult and complex investigations into allegations of employee misconduct.  â¢  Interview witnesses and subjects; preparing reports on investigation findings.  â¢  Make recommendations to the Department Advocate on appropriate disciplinary action upon completion of investigations.  â¢  Work closely with and liaise with the NYC Department of Investigation.  â¢  Perform surveillance on employees related to allegations of time and leave abuse and residency.  â¢  Utilize investigatory databases, public records, telephone records and social media platforms â¢  Testifying at administrative disciplinary hearings and trials.  â¢  Monitor all criminal cases involving Department employees.   â¢  May perform other related duties as assigned.

31172

Labor Relations Specialist

ADMINISTRATIVE STAFF ANALYST (

***Open to candidate currently serving permanently in the Administrative Staff Analyst title or a comparable title***  The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on âwhat works,â staff at DOP engage in meaningful relationships with those on probation in an effort to enhance community safety and decrease recidivism.  The Department is recruiting (1) one Administrative Staff Analyst NM I to function as a Labor Relation Specialist under the direction of the Assistant Commissioner of HR and Labor Relations. With very wide latitude for independent judgment and initiative the Labor Relation Specialist will:  â¢	Responsible for working with agency management and unions to ensure agency compliance with contractual provisions of applicable collective bargaining agreements as well as ensure adherence to agency policies and agency procedures. Provides guidance, direction and information to staff and others in the agency to eliminate/reduce conflict between labor and management. Works to resolve labor management disputes whenever possible. â¢	Interact with management and supervisors throughout DOP on agency policies and practices to ensure that they are following contractual standards especially when new initiatives are implemented or when operational changes are needed. â¢	Serve as the agency Alternative Dispute Resolution (ADR) Coordinator. Collaborate with the Center for Creative Conflict Resolution by developing and incorporating ADR and restorative practices to address internal workplace needs. â¢	Serve as the agency Safety and Health Officer. Ensure union walk- throughs are performed at work sites as needed. Compile reports of various incidents that occurred at DOP locations and develop safety recommendations as required. Ensure appropriate completion of work-related injury and illness reports. â¢	Attend labor management meetings with various public sector unions. Conduct research and gather information in preparation for internal labor management meetings. In consultation with the Assistant Commissioner of HR and Labor Relations, schedules labor management meetings and provides follow up on labor management meeting outcomes.

1002A

Associate General Counsel

AGENCY ATTORNEY

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on âwhat works,â staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.  DOP is seeking to hire (1) Agency Attorney to serve as an Associate General Counsel who will report to the General Counsel. Under direction, with wide latitude for independent judgment and unreviewed action and decision will be working in the General Law Unit.  The Associate General Counsel responsibilities include but are not limited to:  â¢	Conduct legal research and provide legal guidance to DOP personnel on a range of operations such as liability and risk assessments and analysis, enforcement and administration of acts, rules, laws and regulations.  â¢	Negotiate, draft, review and process complex or highly technical memoranda of understanding, contracts, leases and other agreements.  â¢	Review and draft complex, important or highly technical policies, procedures, and operational documents.  â¢	Recommend statutory and regulatory revisions related to agency issues.    â¢	Research and prepare briefs, legal opinions, affidavits, and memoranda of law.  â¢	Respond to Subpoenas and Freedom of Information Law requests  â¢	Prepare position statements in response to Charges of Discrimination filed with federal, state and local governmental entities.    â¢	Act as a liaison with Agency executives and other governmental bodies and law enforcement officials.  â¢	Serve as liaison to the New York City Law Department on litigation matters

30087

Network Director

CERTIFIED IT ADMINISTRATOR (LA

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on âwhat works,â staff at DOP engage in meaningful relationships with those on probation in an effort to enhance community safety and decrease recidivism.  The Office of Information Technology of the NYC Department of Probation is looking for a Network Infrastructure Director to support the agencyâs IT infrastructure, administering and maintaining enterprise platforms using industry-standard tools and methodologies.  The ideal candidate will provide enhancements and implementation of technologies to support the strategic needs of the agency and its partners in the delivery of services in a reliable and secure fashion.  Responsibilities  â¢	Design, configure, and maintain our network infrastructure, with a primary focus on Cisco technologies. â¢	Implement and troubleshoot Cisco routers and switches to ensure seamless connectivity. â¢	Monitor network performance, analyze data, and make recommendations for improvements. â¢	Collaborate with cross-functional teams to implement and support network solutions aligned with business requirements. â¢	Ensure network security through the implementation of firewalls, NGFWs, VPNs, and other security measures. â¢	Perform routine network maintenance tasks, including updates, patches, and system upgrades. â¢	Design and implement scalable and resilient Wi-Fi Mesh networks to meet the evolving connectivity needs of the agency.  â¢	Provide technical support for network-related issues, acting as a point of escalation for complex problems. â¢	Document network configurations, procedures, and troubleshooting guides. â¢	Provide leadership and guidance to IT team, ensuring effective collaboration and achievement of objectives.  â¢	Lead procurement efforts for network infrastructure equipment and services, negotiating favorable contracts and ensuring cost-effectiveness and resource optimization.  â¢	Stay ahead of emerging technologies and industry trends to drive innovation in network infrastructure.

13652

Director for Management, Analysis & Planning

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout the New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on âwhat works,â staff at DOP engage in meaningful relationships with those on probation in an effort to enhance community safety and decrease recidivism.  The Department of Probation is seeking one (1) Administraive Staff Analyst NM-I to function as a Director for Management, Analysis and Planning. Under the direction of the Chief Information Officer, the Director will be responsible for interfacing with various internal divisions including operations, administration, information technology, and the General Counselâs office, as well as external stakeholders, to coordinate and manage mission-critical assignments to ensure that DOP meets its data, management reporting, project planning, and compliance requirements. The Director will have a strong ability to strategize, analyze, and plan effectively to support the organizationâs objectives, and move DOP toward a system based on evidence-based policies and practices. Responsibilities of the Director for Management, Analysis, and Planning will include, but are not limited to:  â¢	Assist the Operations Divisionâs senior managers using data analysis in order to improve services and programs, data and evaluation approaches to develop recommendations for evaluating program outcomes, developing and enhancing programs in a systematic way. â¢	Utilize DOPâs automated case management system to analyze data and produce ad hoc reports to support policy development and program implementation. â¢	In collaboration with program staff and DOP database specialists, design data collection methods and determine quantitative and qualitative evaluation metrics. â¢	Utilize client data to identify trends in population, goal attainment, programming/service needs, and analysis of misconduct (rearrests and violations of probation).  â¢	Assist the information technology unit in developing and maintaining a data dashboard for the Commissionerâs Office and operations division.  â¢	Support DOPâs quality assurance efforts by providing recurring case-level data integrity feeds of key indicators. â¢	Provide leadership with direct project management, research and analytical expertise on special projects. â¢	Engage strategic partners, community stakeholders and funders to support research and evaluation and to incorporate learning and spread innovation as appropriate. â¢	Represent DOP at key intergovernmental and community meetings involving data analysis and review.  â¢	Drive the agencyâs efforts to make DOP data more transparent and readily available to Cityâs open Data Portal,  community stakeholders, and researchers. â¢	Serve as chief liaison with other agencies and systems concerning requests for probation data and assessing the viability of such requests; serve as key contact with the academic/research community. â¢	Perform special projects as assigned.

Administrative Investigator

Under the direction of the Director of Investigations and Trials, with wide latitude for the exercise of independent judgement, the Administrative Investigator will supervise a staff of investigators to identify, detect, and prevent violations of laws, rules, regulations, and code of conduct within the Department of Probation. This position involves managing complex investigations, overseeing investigative staff, and ensuring adherence to protocols for evidence and information handling.   Plans, directs, and oversees investigators who perform surveillances, interview subjects and/or witnesses and record analyze financial, public and/or agency records; maintain investigative records; and prepare reports. Ensure accurate record-keeping and preparation of investigative reports. Directs the training and development of staff in investigative techniques and protocols.  Manages and controls the chain of custody of evidence and all information and evidence gathered for administrative prosecution, civil litigation and appropriate action as mandated by rules, regulations and other legislative enactments.  Testify at hearing and court proceedings as required.  Maintains cooperative relationships with the Inspector General, and/or prosecutorial offices and authorized representatives from Federal, State, and municipal agencies regarding investigative, legal and administrative issues and/or concerns.   Under executive direction, with latitude for the exercise of independent initiative and judgment, performs very difficult and responsible administrative investigation work.

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout the New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on âwhat works,â staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.  The Department of Probation is seeking to hire two (2) Agency Attorneys, who will report to the General Counsel to serve as Associate General Counsels. The Associate General Counsels, under direction, with wide latitude for independent judgment and unreviewed action and decision, responsibilities include but are not limited to:  - Prosecution of difficult violation of probation cases, conduct complex hearings, and appear in Supreme, Criminal, Family Court and the Appellate Division or before administrative tribunals on complex matters. - Conduct legal research and provide guidance to Operations personnel in Family and Adult court. - Prepare and argue motions, writs, petitions, legal opinions, affidavits and memoranda of law. - Review and prepare charging instruments. - Conduct difficult and involved negotiations on behalf of the Agency. - Supervise support and administrative staff in borough offices - Respond to Subpoenas and Freedom of Information Law requests - Act as a liaison with agency executives and other governmental bodies and law enforcement officials.

Time and Leave Supervisor

PRINCIPAL ADMINISTRATIVE ASSOC

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout the New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on âwhat works,â staff at DOP engage in meaningful relationships with those on probation in an effort to enhance community safety and decrease recidivism.  The Time and Leave Supervisor is responsible to manage the team and ensure the following:  Timekeeping:   Accurately record and monitor the schedules and timesheets of employees.  Key responsibilities include: â¢	Collecting and verifying timesheets: Ensuring all employee hours are accurately recorded. â¢	Calculating pay: Including regular hours, overtime, bonuses, and deductions. â¢	Administering Paid Time Off (PTO): Tracking and managing PTO accruals and usage. â¢	Ensuring compliance: Making sure the company adheres to relevant labor laws and regulations. â¢	Maintaining records: Keeping detailed records of employee hours, absences, and attrition rates  Leave Analysis Processing & Reporting:   â¢       Manages and coordinates all leave of absence cases and workersâ compensation claims. Key responsibilities include: â¢	Administering leave programs: Interpreting and applying federal and state leave laws (e.g., FMLA, PFL, PPL, CSL, DSL and other Leaves of Absence). â¢	Case management: Coordinating all aspects of leave cases, including documentation and compliance and working with external partners for PFL. â¢	Customer service: Providing assistance to employees, managers, and HR partners regarding leave policies and procedures. â¢	Compliance: Ensuring all leave and workersâ compensation programs comply with applicable laws and regulations â¢	Runs reports and prepares analysis to keep senior management informed regarding workforce planning.

10124

Agency Attorney L3

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout the New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on âwhat works,â staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.  Under the direction of the General Counsel and Director of Investigation and Trials, with wide latitude for independent judgment and decision making, the responsibilities of the Agency Attorney include but not limited to:  â¢	Providing legal counsel and making recommendations concerning the soundness of charges, preparing specification of charges, coordinating and gathering evidence, interviewing witnesses â¢	Drafting, reviewing and/or preparing briefs, motions, legal opinions, affidavits, memoranda, contracts, legislation or other legal papers. â¢	Providing training to supervisory staff on disciplinary procedures â¢	Drafting formal, thoroughly researched legal memoranda on a variety of employment, ethics, and related legal issues; advising and assisting with developing, drafting, and updating agency          policies and procedures; â¢	Overseeing agency compliance with and advising staff on laws, rules, and regulations governing conflicts of interest and ethics in NYC government, including COIB and CFB regulations, N.Y.          Rules of Professional Responsibility, and internal policies and procedures; â¢	Overseeing internal investigations of allegations of employee misconduct, conflicts of interest, and special investigations. Supervising staff in the performance of these duties; â¢	Appearing in Court and arguing cases and conducts hearings before courts, quasi-judicial bodies and administrative tribunals; prosecutes disciplinary actions pursuant to Civil Service Law 75          and medical proceedings pursuant to Civil Service Law 72 against agency employees. â¢	Providing legal counsel on disciplinary action and represent the agency at all stages of employee disciplinary proceedings in accordance with NY Civil Service Law and union contracts,          including litigating cases in trials before OATH; â¢	Conduct difficult and involved negotiations on behalf of the Agency.  â¢	Negotiating, drafting, reviewing and executing stipulation of agreements. â¢	Recommending statutory and regulatory revisions related to agency issues.   â¢	Performing other related duties as assigned.

Director of Communications

PRESS OFFICER (OFFICE OF THE M

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout the New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on âwhat works,â staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.  The Department is recruiting for a Director of Communications who, working in close coordination with the Mayorâs Press Office, with wide latitude for the exercise of independent action and decision-making, will develop and manage the agencyâs communications as it relates to press and public information.  The duties and responsibilities include but are not limited to the following:  â¢	Responsible for developing and overseeing all strategy for communication with the public, the press, and other organizations â¢	Conceiving and implementing a broad strategic public affairs plan and determining the most effective communications, public education, and engagement tactics  â¢	Shaping the language, images, and multimedia that represent DOP and its work compellingly, convincingly, and accurately. Ensuring consistent, clear messaging across all modes of communication, including traditional and new media, in-depth analytic reports, op-eds, fact sheets, testimony, text for video and podcasts, speeches, proposals, and presentations â¢	Managing media relations, including story development, media targeting, pitching, and relationship management. Planning proactive media campaigns and outreach, as well as rapid-response work in reaction to breaking news. Monitoring the media for opportunities to engage. â¢	Daily responsibilities include responding to inquiries from reporters, coordinating content on the DOP public website, intranet, and social media, disseminating information concerning DOP activities and programming

Exempt-4

6087A

City Laborer

CITY LABORER

The New York City Department of Probation (DOP) helps build stronger and safer communities by working with and supervising people on probation, fostering positive change in their decision-making and behavior, and expanding opportunities for them to move out of the criminal and juvenile justice systems through meaningful education, employment, health services, family engagement and civic participation.  DOP has over 20 offices located throughout the 5 boroughs in DCAS managed and landlord owned properties.  The Department of Probation is seeking to hire one (1) City Laborer to serve under the direction of the Director of Facilities. The Laborer will:  â¢ Assist in setting up rooms or spaces for meetings, events, or other department activities.  â¢ Arrange furniture and equipment as needed.  â¢ Handle minor repairs and maintenance tasks, such as fixing broken furniture or equipment.  â¢ Report any major maintenance issues to the appropriate personnel.  â¢ Provide support during department events, meetings, or training sessions.  â¢ Set up and dismantle event equipment and materials.  â¢ Receive and distribute incoming packages, mail, or supplies.  â¢ Assist in the organization and storage of delivered items.  â¢ Collaborate with other departments and personnel to ensure a cohesive and functional working environment.  â¢ Assist in tasks that contribute to the overall efficiency of departmental operations.  â¢ Adhere to safety protocols and standards while performing duties.  â¢ Report any safety concerns or hazards promptly.  â¢ Maintain records of tasks performed, repairs made, and supplies used.  â¢ Provide reports or updates on maintenance and facility-related activities as needed.  â¢ Provide general assistance to department staff and other personnel as required.  â¢ Respond to requests for support in a timely and efficient manner.

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